OUR VISION OF WELLBEING SERVICES

Wellbeing Digital Solution | Blood Testing | Educational Seminars

Hessington Direct is a sister company of Hessington Health, a national health screening and wellbeing services provider. Hessington Health partnered with Xanda Digital Services to provide corporates access to essential health and wellbeing services in the form of digital wellbeing solutions and health education seminars for staff delivered onsite or remotely.

Experience has shown us that organisations struggle to offer wellbeing solutions to their employee as scale. We believe an organisation can invest in their workforce by investing in their wellbeing in by subscribing to the following core services:

OUR VISION OF WELLBEING SERVICES

Dr Harjeev Rai is the CEO of Hessington Health and the Medical Director of Hessington Direct. As part of his Master’s research at the University of Cambridge in 2020, he reviewed evidence from over 4,000 international publications with the aim of defining wellbeing based upon the published evidence. He was awarded a Distinction for his work.

Dr Rai defined wellbeing as ‘Wellbeing is an ecosystem underpinned by psychological, physical and social components. Wellbeing is achieved when this tri-dimensional relationship is in balance; creating a positive impact on mental and physical health, which promotes motivation, self-regulation and resiliency’
(Rai 2020)

Dr Rai concluded that the evidence could be categorised into the following domains;

As part of Dr. Rai’s Master’s research at the University of Cambridge, he reviewed evidence from over 4,000 international publications. He concluded that the evidence could be categorised into the following domains

  • NUTRITION
  • EXERCISE
  • SLEEP HYGIENE
  • CHRONIC HEALTH CONDITIONS
  • SUBSTANCE ABUSE
  • MENTAL HEALTH
  • SOCIO-ECONOMICS
  • ADDICTION

Once an understanding of how the literature fell into the various domains identified, Dr Rai developed a wellbeing model based upon the research called the Wellbeing Tri-Hazard.

This model illustrates the tri-dimensional relationship between the physical, cognitive (mental) and external (psycho-social) domains. These domains are strengthened by the following internal factors:

  • AUTONOMY
  • INTERPERSONAL SKILLS
  • ENGAGEMENT

When there is a breakdown in any of the domains a negative effect will influence the other domains, impacting resiliency.

Dr Rai’s research and modelling led to the postulation of the definition for wellbeing being;

The Digital Wellbeing Tool: Security and Employee Confidentiality In Mind

Dr. Rai is a practicing GP in the UK and places a high priority on patient safety. When developing this web tool we built in the following safety features:

◤ The system will not hold identifiable data

◤ The site has 245-bit encryption

◤ The use of NHS approved questionnaires that explore mood, anxiety, and alcohol drinking behavior to provide standardised guidance

◤ Red flags built into the system in several domains. If the employee activates any of these flags, the system will generate a letter that is emailed to them asking them to share our concerns with their GP

◤ Nudges – we have built in a nudge system which will automatically email the employee to repeat the questionnaire in areas where they have fallen short in their wellbeing. This is to promote continuous engagement with the wellbeing tool.

◤ The system provides signposting to over 100 self-help organizations and charities for areas where employees have flagged wellbeing concerns, making the guidance and guidance more targeted and tailored to their needs.

◤ Employers will be able to see pseudonymised data of the level of workforce engagement and the level of improvement in their employee’s wellbeing scores.

◤ An organisation can fulfil their governance requirements by offering a digital wellbeing solution at scale.